My day starts at 4.30am because at 5.30am I have to do the bus checks before we leave to pick up the children. Every morning I check the seatbelts and emergency exits, and make sure the bus is clean and tidy.
To make the children safe. Make sure they have seatbelts on. But it’s also my job to make them feel happy and comfortable inside the bus.
My youngest passengers are in FS1. They are 4 years old. They have special seats because they are smaller. They need extra care because they are so small, so I check on them more often and make sure they are happy and safe.
The children like to talk and tell stories, so I sit and listen to them. They like to sing, so sometimes we will sing together – children’s songs like “Doe a Deer” and “Wheels on the Bus”.
With the older children, I talk to them and get to know them. Then when I need them to listen to me, they do because they respect me. It takes some time but it’s important.
Sometimes when they are new, they don’t know the rules but soon they are all behaving and sitting nicely.
The parents are very nice. They are worried about their children’s safety. It’s the most important thing to them of course. But they are always nice. And they are always on time!
After the children are at school, I go to the STS office to do the other part of my job. I make all of the cards for the children’s birthdays. Every month I make more than 400 birthday cards and send them out so they can be given to the child on the bus on their birthday. In the holidays, I help out in the office and at STS roadshow events – like Road Safety events and fairs at schools.
I’m always smiling. I like making people feel comfortable.
When the last child has been dropped off, I check the bus to make sure no children are still on board. This is very important. Then I check that the bus is clean and tidy and ready for tomorrow.
If the kids are happy and all behaving I can see that they are just talking with each other or telling stories with each other, then it’s a good day. I’m very happy.