Our operating strategy is based on the following key drivers of customer satisfaction:

Safety

All employees have a responsibility to ensure that safety is at the forefront of everything we do.

Customer Experience

All employees have a responsibility for service excellence. STS is committed to the highest levels of customer service.

Performance

Our focus is to provide the best possible service to our schools, parents and students by deploying appropriate and capable resources, proactively engaging with our stakeholders and analysing service performance.

Value Proposition

We understand the importance of achieving an efficient and sustainable operation that offers the best value for money.