Sean is a customer-centric professional with over 12 years of experience, responsible for operations and service delivery at STS Group across its verticals of school and private hire transport. Through his years of experience, he has worked in multiple markets, including the UAE, Qatar, and India. At STS Group, he oversees the service delivery team and operations that directly impact clients. His data-centric approach has led to the smart deployment of resources, infrastructure, and technology. He has immense experience in streamlining operations, market expansion, business transformation, identifying cost solutions, and continuous process improvement. With the digitalisation of business operations, Sean is equipped to base business decisions on data and operational trends, combined with the ability to stay connected to everyday activities across the operations and service delivery team.